Refund Policy
Passes
Memberships are one-time 30-day access passes billed through Stripe. Passes don't auto-renew and never charge you again. All payments are non-refundable once access is granted, except where a refund is required by applicable law. We do not pro-rate refunds for unused days.
Free trial — one per person
7 days free, then one charge for 30 days. No subscription — renew each month only if you want. Cancel the trial any time. Nothing is charged during the 7-day trial; if you don't cancel before it ends, your card is charged once for a 30-day pass at the price shown when you started. The free trial is one per person (same card, email, Discord or Telegram account) — a repeat trial isn't started and nothing is charged.
Cancelling
Cancel the free trial any time before it ends from your dashboard (tap the Free trial badge) or by emailing support — you won't be charged, and you keep access until the trial ends. Passes simply end, so there is nothing to cancel. Members still on a recurring subscription from before passes can cancel any time from their account's billing settings; access continues until the end of the period already paid for. (A paid 3-day trial pass, where offered, is one per person — a repeat trial-pass purchase is refunded automatically and in full, with no access granted.)
Billing errors
If you believe you were billed in error — a double charge, a charge after cancellation, or a plan mismatch — contact support@waynecapital.io within 30 days of the charge and we will review and correct genuine errors.
Where law requires more
If you are in a jurisdiction whose consumer law grants a mandatory cooling-off or refund right for digital subscriptions, that right applies notwithstanding the above. Tell us where you're located when you write in and we'll handle it accordingly.